FAQ

WHERE IS MY ORDER? - LAST UPDATED 19/09/2021

In Stock Products 

In stock products are being dispatched within 24 hours. 


Orders update for Kamado+ and accessories pre orders  also Kamado+ owners waiting for Cast Iron Parts


Dear Customers, 

We will start to book Kamado+ orders for delivery from Friday, all other orders will start to leave the warehouse in 6 working days. 


We are still offering 20% off our brand new lumpwood NO1,  reach out to the team with your order number for a discount code.


Take Care 


Sophie 

Sales Manager 


CAN I PRE ORDER FOR THE STOCK IN AUG / SEP

Pre orders are now open for all products and sizes. You now have the option to secure with only a 25% deposit or you can still pay in full.

WHERE DO YOU DELIVER TO?

Pretty much anywhere in the UK, if you live in the scottish highlands an additional premium will be payable. We are only passing on the additional costs charged to us and this is non profit.

KLARNA HAS TAKEN MY FIRST PAYMENT?

WILL YOUR ROTISSERIE OR ACCESSORIES FIT MY KAMADO?

Our products do work with our brands, if you are unsure please reach out to our experts on live chat.

CAN I UPGRADE MY DELIVERY SERVICE

Sure!, just reach out to the team to amend.